I have model DW80R2031 dishwasher and am having issues with the racks rusting. I noticed that others are having the same issue and want to know what I can do to have this item replaced by the warranty. I see the same warrant guidelines as another user stating that the rack is cover for 5 years and I have not reached my 5 years just yet.
Hello, yes, you can, but likely they won't replace them. What I would do is go to your closest appliances plus and ask for a rack for your type of dish washer. Or maybe trade them in for ones that work. Just ask before you do, please.
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I agree. If you can confirm that the racks are covered under a 5 year warranty, then I would think Samsung is obligated to replace them. They surely don't make stuff like they used to. We have a 30 year old Frigidaire dishwasher, and the only thing we replaced was the door seal. These new machines are junk and rarely last to the 10-year mark.
Im not to sure about that but I know if it was me I'd contact support and trybmy best to get them replaced if they are still under warranty.
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