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Range NE58H9970WS stuck in dual oven mode - divider removed.

(Topic created: 03-29-2020 05:49 AM)
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adamskovron
Constellation
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Kitchen and Family Hub

Hi Samsung Community

 

I've got the Samsung NE58H9970WS Electric Range with Flex Duo - two ovens and a divider that can be removed.  

 

After reseting the power at the switchboard the oven is in two oven mode even without the divider inserted - the message on the screen says to go to "single cavity" remove the divider even when it's not in.  

 

Can anyone help?

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Solution
adamskovron
Constellation
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Kitchen and Family Hub

I was able to solve this by effectively unplugging the unit.

 

Turning the Range off at the Switchboard for an extended period then back on allowed the system to reset.  After coming back online I removed the shelf and the oven now works in Single Cavity mode.

 

I figured I'd share in case anyone has the same issue.

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

Have you tried unplugging it and replugging it back up? 


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Solution
adamskovron
Constellation
Options
Kitchen and Family Hub

I was able to solve this by effectively unplugging the unit.

 

Turning the Range off at the Switchboard for an extended period then back on allowed the system to reset.  After coming back online I removed the shelf and the oven now works in Single Cavity mode.

 

I figured I'd share in case anyone has the same issue.

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Reply