Original topic:

SE Error Code on Microwave

(Topic created: 09-30-2022 12:40 PM)
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samwells
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Kitchen and Family Hub

bought my microwave almost 2 years ago.  there is an SE error message.  Don't know why I am reaching out.  I don't think you will be able to do anything, but a response I left on Lowes site regarding that item led me here. 

 

 

 

 

 

 

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hi there! I certainly understand your concern with the error message on your microwave. I see that you have previously been provided some troubleshooting steps for the control panel. I would also like to provide the following link that has information about different error codes, as well as what to do if you have one. 

https://www.samsung.com/us/support/troubleshooting/TSG01110365/

Once you've tried all the troubleshooting, if the microwave still has the error code, it will require service. There are a couple options here we can take based on your warranty status: 
1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
2. Another option would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/microwaves/

3.  You also have the option to reach out to a moderator here in a private message for assistance in setting up service. 

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2 Replies
SomeoneSomewhere
Astronaut
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Kitchen and Family Hub
What is your model number?
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Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hi there! I certainly understand your concern with the error message on your microwave. I see that you have previously been provided some troubleshooting steps for the control panel. I would also like to provide the following link that has information about different error codes, as well as what to do if you have one. 

https://www.samsung.com/us/support/troubleshooting/TSG01110365/

Once you've tried all the troubleshooting, if the microwave still has the error code, it will require service. There are a couple options here we can take based on your warranty status: 
1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
2. Another option would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/microwaves/

3.  You also have the option to reach out to a moderator here in a private message for assistance in setting up service.