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09-30-2022 12:40 PM (Last edited 10-02-2022 08:13 AM by SamsungJecca ) in
Kitchen and Family Hubbought my microwave almost 2 years ago. there is an SE error message. Don't know why I am reaching out. I don't think you will be able to do anything, but a response I left on Lowes site regarding that item led me here.
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10-02-2022 07:55 AM in
Kitchen and Family HubHi there! I certainly understand your concern with the error message on your microwave. I see that you have previously been provided some troubleshooting steps for the control panel. I would also like to provide the following link that has information about different error codes, as well as what to do if you have one.
https://www.samsung.com/us/support/troubleshooting/TSG01110365/
Once you've tried all the troubleshooting, if the microwave still has the error code, it will require service. There are a couple options here we can take based on your warranty status:
1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
2. Another option would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/microwaves/
3. You also have the option to reach out to a moderator here in a private message for assistance in setting up service.
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09-30-2022 12:59 PM in
Kitchen and Family Hub- Mark as New
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10-02-2022 07:55 AM in
Kitchen and Family HubHi there! I certainly understand your concern with the error message on your microwave. I see that you have previously been provided some troubleshooting steps for the control panel. I would also like to provide the following link that has information about different error codes, as well as what to do if you have one.
https://www.samsung.com/us/support/troubleshooting/TSG01110365/
Once you've tried all the troubleshooting, if the microwave still has the error code, it will require service. There are a couple options here we can take based on your warranty status:
1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
2. Another option would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/microwaves/
3. You also have the option to reach out to a moderator here in a private message for assistance in setting up service.