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10-01-2022 09:39 PM in
Kitchen and Family HubI have Samsung dishwasher model dw80k7050us. The blue indicator light is blinking on its panel, and the motor is making an odd sound. Pressing any button does nothing. I am not sure what's wrong.
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10-02-2022 08:07 AM in
Kitchen and Family HubHi there, I can certainly understand your concern with these issues with your dishwasher. I do have a couple links to some troubleshooting that may help with this.
First, I have the following link to our guide on blinking lights on the dishwasher. Depending on which indicator light is blinking on your display panel, you will find information on what steps to take to resolve the issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001922/
Second, I am providing a link to some troubleshooting steps you can take when the dishwasher is not starting or completing a cycle.
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
Once you have completed the steps in both links, if you're still having these issues with the dishwasher, it will require service. There are a couple options here we can take based on your warranty status.
If you’re in the one-year manufacturer’s warranty, please gather together the full model and serial number of your unit, and have ready your name, street address, 2 phone numbers (Best contact, alternative number), email, and place of purchase. Provide this information to an agent, in one of the following options below:
1.) Reach out to a Moderator directly, by selecting our name and the message option. When messaging please use a link to this thread in addition to the info above.
2.) Reach out to us on Facebook or Twitter. Please provide the same info as above, as well as the link to your thread.
3.) You can also contact 1-800-726-7864, if you’d like to speak with a live agent about this situation.
4.) Last, if you wish to speak with a live agent and don’t want to call in, you can reach out to our Live Chat team.
If you’re out of the one-year manufacturer’s warranty:
1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/dishwashers/
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10-02-2022 08:07 AM in
Kitchen and Family HubHi there, I can certainly understand your concern with these issues with your dishwasher. I do have a couple links to some troubleshooting that may help with this.
First, I have the following link to our guide on blinking lights on the dishwasher. Depending on which indicator light is blinking on your display panel, you will find information on what steps to take to resolve the issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001922/
Second, I am providing a link to some troubleshooting steps you can take when the dishwasher is not starting or completing a cycle.
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
Once you have completed the steps in both links, if you're still having these issues with the dishwasher, it will require service. There are a couple options here we can take based on your warranty status.
If you’re in the one-year manufacturer’s warranty, please gather together the full model and serial number of your unit, and have ready your name, street address, 2 phone numbers (Best contact, alternative number), email, and place of purchase. Provide this information to an agent, in one of the following options below:
1.) Reach out to a Moderator directly, by selecting our name and the message option. When messaging please use a link to this thread in addition to the info above.
2.) Reach out to us on Facebook or Twitter. Please provide the same info as above, as well as the link to your thread.
3.) You can also contact 1-800-726-7864, if you’d like to speak with a live agent about this situation.
4.) Last, if you wish to speak with a live agent and don’t want to call in, you can reach out to our Live Chat team.
If you’re out of the one-year manufacturer’s warranty:
1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/dishwashers/