Between Samsung tech support, the installers, and Best Buy, I 'm getting a lot of mixed messages, and confusion about my inquiries. I asked if it was possible to speak to someone with first hand knowledge. That was not an option
Best Buy wanted to send me out a technician on a paid visit.
Samsung phone support said oven empty one hour at 400 degrees. then hand clean.
I already ran the oven empty one hour at 400 degrees last night. Now I need to know the hand cleaning details.
1. Must I warm up the oven before the hand clean
2. What substance do use to hand clean: vinegar-baking soda-water mix; Jet dry; other
3. The best method and cleaner for the range top: vinegar-baking soda-water mix, bar keepers friend; other?
Hey, Bluemoon. I realize how confusing this situation can be. Thank you for sharing your concern with us. I'm happy to clear up any mixed messages about prepping the range. 1) If you plan to hand clean the range. We do not recommend pre-heating or warming the oven before cleaning. 2) You can use traditional oven cleaners, but enamel-coated metal is best cleaned with gentler options like Barkeepersā Friend. For a natural alternative, sprinkle salt on stains, add lemon juice to form a paste, let it soak, then scrub with a sponge. You can find more information in the link below. 3) Check out the link below. It covers what substances to use. However, we do recommend using soapy water. But more options are in the link. 4) You can clean the glass using a glass cleaner or soapy water, and then rinse and dry the glass thoroughly. 5) Yes you can use Cast Iron. Cast iron Is magnetic. However, it can be very damaging to ceramic cooktops if slid across the surface, so use it with care.
