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Samsung Range dangerously overheating (Error code C-21)

(Topic created: yesterday)
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Nofolo
Asteroid
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Kitchen and Family Hub
Sadly I'm back again, after the disaster with my Family hub refrigerator (quit working after 2 months). I return 2 years later with a new issue. My samsung oven (bought all samsung appliances for my house 5 total) is dangerously overheating (C-21 code) I had to unplug it from the wall. Why are samsung appliances like this?
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userella
Supernova
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Kitchen and Family Hub
Do you have too many things plugged in your circuit board that it may overclock and cause other appliances to not work properly?
meself
Honored Contributor
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Kitchen and Family Hub
C21 error code on a Samsung range indicates that the internal temperature is too high. This can be caused by a sensor malfunction or the control detecting a higher heat than expected. 

To fix this error, you can try the following: 

Press OFF/CLEAR

Restart the oven

Disconnect all power to the range for at least 30 seconds and then reconnect the power

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Samsung_Moderator
Community Manager
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Kitchen and Family Hub

Hello! Thank you for reaching out! If the information from @meself did not help then this will be something that will require service. Please don't hesitate to call in to get this looked at as soon as possible. You can call in at 1 (800) 726-7864, or if you prefer you can send me or any of the other moderators a private message with your full model and serial number.