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Should I turn off Ice Maker if I cannot use the ice fast enough?

(Topic created: 08-02-2023 09:26 AM)
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BadDiver54
Constellation
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Kitchen and Family Hub

After having my Bespoke 3-door refrigerator for about a week, I am finding that I cannot use the ice fast enough and am wondering if I should turn off the ice maker temporarily until I can use up what is there.  On a previous refrigerator the ice maker froze up because it could not dump the ice.  Suggestions?

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Great question! While you are certainly welcome to turn the ice maker on and off as is convenient to you, it is not required. The ice maker has an internal sensor that temporarily pauses ice production when the bucket is full, and resumes production once some ice is removed. It is unlikely, but if you do happen to have any issues with the ice maker freezing up, I recommend following the steps in this guide: 

https://www.samsung.com/us/support/troubleshooting/TSG01001012/

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Diaboyos
Honored Contributor
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Kitchen and Family Hub
I turn mine off when it's full and back on when I need more.
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Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Great question! While you are certainly welcome to turn the ice maker on and off as is convenient to you, it is not required. The ice maker has an internal sensor that temporarily pauses ice production when the bucket is full, and resumes production once some ice is removed. It is unlikely, but if you do happen to have any issues with the ice maker freezing up, I recommend following the steps in this guide: 

https://www.samsung.com/us/support/troubleshooting/TSG01001012/