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Stove display panel beeping and jumping around to different settings

(Topic created: 02-26-2024 08:06 PM)
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Laebruce
Astronaut
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Kitchen and Family Hub

I have a new stove only a couple months old. The display panel beeps and display jumps from one setting to another-ex. Clean, broil, timer, etc. even beeps when in lock mode. I’ve unplugged and plugged in several times and still beeps. The oven and stove top works. I’m afraid it may actually turn on and cause a fire. Any ideas on what’s wrong ?

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hello and thank you so much, Laebruce, for reaching out to our Samsung community regarding the stove's display panel. I definitely understand your concerns and would love to assist. I've located this article I strongly advise for you to review- https://www.samsung.com/us/support/troubleshooting/TSG01110183/

 

Please seek service or an inspection of the stove, if none of the steps resolve this concern, by using our service link here- https://www.samsung.com/us/support/service/, or you can contact us directly using any contact method listed below for additional assistance, if needed:

Facebook- https://www.facebook.com/samsungsupport/
Twitter- https://twitter.com/SamsungSupport/
Instagram- https://www.instagram.com/samsungsupport/
or 
Private Message by selecting any moderator and clicking on the chat option with your full model and serial number, it will be our pleasure to assist.

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello and thank you so much, Laebruce, for reaching out to our Samsung community regarding the stove's display panel. I definitely understand your concerns and would love to assist. I've located this article I strongly advise for you to review- https://www.samsung.com/us/support/troubleshooting/TSG01110183/

 

Please seek service or an inspection of the stove, if none of the steps resolve this concern, by using our service link here- https://www.samsung.com/us/support/service/, or you can contact us directly using any contact method listed below for additional assistance, if needed:

Facebook- https://www.facebook.com/samsungsupport/
Twitter- https://twitter.com/SamsungSupport/
Instagram- https://www.instagram.com/samsungsupport/
or 
Private Message by selecting any moderator and clicking on the chat option with your full model and serial number, it will be our pleasure to assist.