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We have a Dacor Dop36m96gl range and the oven cooks very slow. Most recipes take at least 50%, if not much longer, to cook than the stated times.... View Post 
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can certainly understand the need to have an... View Post |
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Hi all, I have a NV51K6650SS oven. I'm unable to add it to my smartthings account. When I do so, the oven is found, I enter in the network... View Post 
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can certainly see how frustrating it would b... View Post |
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It works for the larger cubes, but not for the smaller bites.If I go to the actual refridgerator controls and turn off the LOCK, then I can... View Post
Samsung_Moderator
Hi there, I'm sorry to hear you haven't been able to find a resolution for this yet. I recommend rea... View Post |
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I bought a Samsung Dishwasher DW80B7070US. It was missing the toe kick plate screws. No one, not even Samsung Parts depart, cant tell me the size... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. Since these screws were missing from your original p... View Post |
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The child lock on our new Bespoke refrigerator keeps mysteriously turning on, and we don’t know how/why, which then disables features like the... View Post
Samsung_Moderator
So this is a bit odd as the child lock is only supposed to lock the panel (per page 40 in the user m... View Post |
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I received today a new Samsung RF31CG7400SR. It came with the Simple User Manual. I can't find anywhere how to adjust temperatures or to get... View Post
Samsung_Moderator
Hi there, We're so glad you asked about this. In an effort to reduce waste, Samsung now provides our... View Post |
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Is this model supposed to have a light in the water/ice dispenser compartment? View Post 
Shadowfalx
https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/27-4-cu-ft-side-by-side-refrig... View Post |
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The waterfall arm has stopped moving forward and back during operation. This problem started when a utensil fell down and blocked the arms... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. Based on what you've described, we would recommend ... View Post |
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Can the doors on the Bespoke refrigerator be leveled to where they are even?? When the delivery people brought the refrigerator to my home, they... View Post 
user_ams007
The Doors can absolutely be leveled correctly, I apologize that your delivery was less than satisfac... View Post |
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Reposting again as this was not resolved. My samsung refrigerator loses easy connection and then tries to reconnect, it tries and then fails, I... View Post 
Members_YhFSJZs
Thanks to another member, I believe there is a solution. Below is copied note that was sent. My LG t... View Post |
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Just got my fridge delivered and installed, once the guys left I noticed the control panel blinking with error code C and switching between the... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the concern with having ... View Post |
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The water and ice cube dispenser started having small black specs in the water and ice. I recently replaced the ice maker cap for the Samsung... View Post 
Samsung_Moderator
Hi there! I can definitely understand your concern with finding mold in your ice maker cap. Mold is ... View Post |
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Ice bites maker still makes ice. Is this a software issue? If not can this part be replaced or do I have to replace entire ice maker... View Post
user_ams007
To check on the Parts that are needed for Your Ice maker please contact Samsung Directly for that in... View Post |
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I bought electric range NE59N6630SS/AA in September of 2018. In December of 2021 the LED display started goin haywire....flashing all the words,... View Post
user_ams007
Sorry that you are experiencing problems with your replacement part for your stove, I would recommen... View Post |
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Says pc error on the tematuer screen View Post
Samsung_Moderator
That sounds a bit frustrating! Have you reset the screen itself as well as making sure your fridge i... View Post |
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I just bought the Bespoke refrigerator and it’s making a clicking noise in the back. Is this normal? View Post
Samsung_Moderator
This link will tell you all of the different sounds that may come from your fridge and what to do in... View Post |
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I purchased a new microwave, range and refrigerator all together March 2021. We went on vacation this past July 2023 I came home and my door would... View Post
Samsung_Moderator
We are so sorry to hear this! Did you purchase the extended warranty through Samsung directly? If so... View Post |
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My bespoke frig door alarm was working fine for the first few months then just stopped working when the frig or freezer door is opened. I have... View Post
Samsung_Moderator
With you already doing the required troubleshooting for this, we recommend having the fridge service... View Post |
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We have started experiencing issues with our main burner as it stays on high when it is turned on. We have tried to adjust the knob to see if it... View Post
Samsung_Moderator
Oh my goodness! That's not good at all. This is something that would require service. Please send a ... View Post |
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I purchased the Samsung Microwave model MC17T8000CS/AA which is 30" wide. The space over my range in between the cabinets is 36". Does... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. We actually do offer filler kits for our microwaves,... View Post |
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I had an error code on my dishwasher where it would not work at all. I have a sears warranty on my appliances so scheduled for them to come and... View Post
Samsung_Moderator
Hello there, and thank you for reaching out to our Samsung Community. I regret confirming that this ... View Post |
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Hi, I just moved in a new property with a Samsung refrigerator rs27t5200sr. The refrigerator doesn't work. On the control panel, only... View Post 
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can certainly understand the concern with no... View Post |
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Brand new fridge, after enabling autofill, it filled once. Now icon blinking. Tried resetting fridge, same issue. My model has beverage center View Post
Samsung_Moderator
Hello, Thanks for asking about this. I can definitely understand wanting to use a great feature like... View Post |
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I have a brand new family hub refrigerator, it’s 30 days old. It just stopped alarming when the door is left open. It’s model number... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the need to have that do... View Post |
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Does anyone know if the temperature can be adjusted for either crisper or crisper+? I think I remember someone saying they had the... View Post
Samsung_Moderator
A great question! Thanks for bringing this inquiry to the Samsung Community. So there are some BeSpo... View Post |
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Gas double stove burning EVERYTHING within minutes of putting into upper oven. 2 months old. View Post
Samsung_Moderator
Hello and thank you for reaching out to the Community regarding the upper oven's performance. I abso... View Post |
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Hello, I have an issue with the Ring app in SmartThings hub on my fridge. When someone rings, the app opens and shows the camera view (which is... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the concern with your ri... View Post |
