Original topic:

Temp controls not setting on Bespoke 4door french

(Topic created: 3 weeks ago)
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Loripi56
Constellation
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Kitchen and Family Hub

We have a new fridge. We have followed instructions to set temps for fridge, drawer and freezer. The only thing cooling is the drawer 

 

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hello there and Welcome to our Samsung Community. We absolutely do not like hearing about your temperature control issue and would love to assist. First, we recommend for you to please make sure Cooling off (demo mode) is not enabled. When the Cooling-Off mode is on, the panel will display "OF OF" or "O FF."

 

We also suggest checking to ensure the panel is not locked by pressing and holding the Child Lock for 3 secs to activate/deactivate. Lastly, you have the option to Power Cycle the refrigerator by unplugging the refrigerator or turning power off at the circuit breaker for 60 seconds, then restoring power. 

 

Please let me know if any of the above recommendations help by selecting any moderator and clicking on the chat option with your full model and serial number, I would love to assist you further with this issue, if possible there. 

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