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We've had this range for a few years and it's been great; but this week the control panel has started freezing when we turn the oven off. ... View Post 
Samsung_Moderator
Hi there, I can definitely see how frustrating it would be to have your range control panel freez... View Post |
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My Samsung Electric Range has poor temperature control. Any setting from 2 to 10 is similar, way too hot. When I bring a recipe to a a boil,... View Post
Samsung_Moderator
Hello! Thanks for reaching out about this. I certainly understand the need for temperature contro... View Post |
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So I am trying to get a samung air purifier ax5500 model but I've been having a tough time finding one, is there any good place to buy samsung... View Post
Samsung_Moderator
Hello! Thank you for reaching out on our community forums. The air purifier model AX5500 is actua... View Post |
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Two times now my Samsung Range NE58K9430SS (5yrs old) Â has mysteriously activated the broiler during convection baking almost burning down the... View Post
Samsung_Moderator
Hello, That definitely sounds very distressing, and I can certainly understand your concern here.... View Post |
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I have a Samsung free standing gas range model #NX58R5601SG/AA. I cannot reset clock. I tap Clock icon, enter the new time and when press clock... View Post
Samsung_Moderator
Thanks so much for asking about this. According to page 33 of the user manual (linked below), aft... View Post |
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So frustrated with Samsung right now. I had a warranty issue with my hub and Samsung sent out a technician with a new hub which all sounds... View Post
Samsung_Moderator
Hi there, That definitely sounds very frustrating. If you would like, you always have the option ... View Post |
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I have the RF29A9675MT/AA model. It keeps saying that the door is open on smart things. On notifications it says door was closed. Temperature... View Post
Samsung_Moderator
Hi there, I can definitely see the concern here. It sounds like something with the door may not b... View Post |
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Question: Can part of the ice maker be used for storing other frozen items? For instance, if I turn off ice bites or cubed, could I use one-half of... View Post
Samsung_Moderator
Great question! The short answer is, it depends on the model and ice maker. If the ice maker has ... View Post |
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I have a 3 door fridge with the bottom drawer ice maker. When we open the freezer door, the ice maker will actually release new ice causing it to... View Post
Samsung_Moderator
Hi there, We appreciate you posting about this. That would be very frustrating to have the ice ma... View Post |
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There are scratches and paint chipping off my refrigerator and stove. After doing some research to find a paint that could be used to touch-up,... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can definitely understand wanting to find... View Post |
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I just bought a brand new Samsung Range with Oven from HomeDepot. It's not even two months but today while we were using the AirFry mode, all... View Post
Samsung_Moderator
Oh no! We hope everyone is ok. That definitely sounds concerning. We'd like to speak with you dir... View Post |
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The screen on my Samsung family hub refrigerator starts flickering making it impossible to see anything on the display. After resetting the screen... View Post
Samsung_Moderator
Hi there! That sounds very frustrating to have your family hub panel flickering all the time. Sin... View Post |
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I have the Samsung Family Hub 4 Door Flex Fridge and all of a sudden the screen went black. I have tried unplugging and resetting the switch to... View Post
Samsung_Moderator
Hi there! I can definitely understand the concern with your refrigerator panel not working. It so... View Post |
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The first time we used dishwasher the door slammed all the way open and sounded like it hit the floor.  The door is physically lopsided now but... View Post
Samsung_Moderator
Hi there! I can definitely understand how concerning this would be, especially with a brand new d... View Post |
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Just a few hours ago we took ownership of a brand new Bespoke refrigerator with Family Hub, purchased directly from Samsung. We are having the... View Post
Samsung_Moderator
Hi there, Having a brand new refrigerator not working properly would be very frustrating. But not... View Post |
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We seem to be having a problem with the upper oven.  When selecting the c-bake option it will burn food. Burns fast too. Was cooking some baked... View Post
Samsung_Moderator
Hi there, We appreciate you reaching out about this. I definitely know how frustrating it can be ... View Post |
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What exactly can I do with the SmartThings app and wifi enabled induction cooktop? The manual says "monitor operating status and power level... View Post
Samsung_Moderator
Hi there! I'm so glad you asked! You are correct! Our Wi-Fi compatible cooktops, can be monitored... View Post |
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i have just installed a Bespoke Smart 39dBA Dishwasher Model DW80R9950US but have tried multiple times to connect it to Wifi via Smart Things app,... View Post
Samsung_Moderator
Hello! Thank you so much for reaching out! First, I would make sure that both your dishwa... View Post |
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Has anyone else gotten a 4 Door French Door Refrigerator Model RF28R7201SR/AA without a Dispenser Light ??  ... View Post 
AutumnInChiTown
Touch the Cubed button for three seconds to set the Dispenser LED lamp (under the display) to con... View Post |
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How is the ice maker in my bottom freezer turned off, as the manual does not say   Opens in new... View Post
AutumnInChiTown
Press and hold the Ice Maker Off button for 3 seconds until the Ice Maker Off Indicator illuminat... View Post |
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Refer model RF28R7351SR/AA My dispenser light doesn't work. I am assuming this refer should have one. What should I do?  ... View Post
Samsung_Moderator
Hello and thank you for reaching out to our Community regarding the dispenser lighting. After tho... View Post |
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 Hi, I have a Microwave Combination Wall Oven(out of warranty) and the touch screen started acting up a few months ago. It would take... View Post
Samsung_Moderator
Hi there, I can definitely understand your concern with your wall oven control panel not working.... View Post |
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We have a brand new Samsung Model RF28R7351SG and the auto refill water pitcher leaks on the front rim when pouring water into a glass. It does... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can definitely understand the concern wit... View Post |
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My son pulled this part from the Flexzone drawer. What is it and where does it go? RF28R3751SR/AA Â ... View Post 
Samsung_Moderator
Hi there, Great question! That piece actually connects to the divider that goes inside the FlexZo... View Post |
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I purchased a washer, yesterday and received an error message. The machine completed its first load but after that first load it went downhill from... View Post
Samsung_Moderator
Hi there, I can certainly see how an error code on your brand-new washer would be concerning. How... View Post |
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Samsung Refrigerator Model RF24FSEDBSR/AA Version 1 Serial #HIDDEN Ice Maker Leaking water from ice bucket into ice shoot and interior of the... View Post 
SamsungJam
Hello, David! I'm so sorry to hear about the trouble. From the description of your symptoms, the... View Post |
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We have a new Bespoke 4 door refrigerator and the left beverage center door will not stay open no matter what. Â Either with both left doors open or... View Post
Samsung_Moderator
Hi there! I can definitely understand the frustration with your refrigerator doors not opening pr... View Post |
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I have Samsung dishwasher model dw80k7050us. The blue indicator light is blinking on its panel, and the motor is making an odd sound. Pressing any... View Post 
Samsung_Moderator
Hi there, I can certainly understand your concern with these issues with your dishwasher. I do ha... View Post |
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bought my microwave almost 2 years ago. there is an SE error message. Don't know why I am reaching out. I don't think you will be able... View Post
Samsung_Moderator
Hi there! I certainly understand your concern with the error message on your microwave. I see tha... View Post |
