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Original topic:

dw80r9950us dishwasher arm stopped moving

(Topic created: 10-03-2023 08:28 AM)
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wwc
Constellation
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Kitchen and Family Hub

The waterfall arm has stopped moving forward and back during operation.

This problem started when a utensil fell down and blocked the arms movement.

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hi there, Thanks so much for posting about this. Based on what you've described, we would recommend having a technician come out to replace the damaged parts. You're welcome to reach out to any of the moderators here in a private message to get that set up, or you can use the link below to locate a service center in your area. 

https://www.samsung.com/us/support/service/locations/

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hi there, Thanks so much for posting about this. Based on what you've described, we would recommend having a technician come out to replace the damaged parts. You're welcome to reach out to any of the moderators here in a private message to get that set up, or you can use the link below to locate a service center in your area. 

https://www.samsung.com/us/support/service/locations/