Original topic:

oven temperature

(Topic created: 01-06-2024 10:35 AM)
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1madsci
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Brand new ne63bb211ss heats to 425 when set to 350. Temperature drops to 320 before the heating element comes back on. The oven takes 45 minutes to an hour to stabilize. Samsung technician said this is normal operation and it does not require repair. Can the dead band on the temperature control board be adjusted?

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Samsung_Moderator
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Hello there, and thank you for reaching out to the Community. Yes, the temperature for the oven can be adjusted, and I would recommend you review page. 40 of the user manual here- https://downloadcenter.samsung.com/content/UM/202311/20231106164254429/O_01._DG68-01210A-06_NE63T851... to proceed with that aspect as the oven's temperature can be adjusted ±35 °F (±19 °C ). 

 

We hope you enjoy your new range and please contact us directly using any method below should you require any further assistance:

Facebook- https://www.facebook.com/samsungsupport/
Twitter- https://twitter.com/SamsungSupport/
Instagram- https://www.instagram.com/samsungsupport/
or 
Private Message by selecting any moderator and clicking on the chat option with your full model and serial number. 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello there, and thank you for reaching out to the Community. Yes, the temperature for the oven can be adjusted, and I would recommend you review page. 40 of the user manual here- https://downloadcenter.samsung.com/content/UM/202311/20231106164254429/O_01._DG68-01210A-06_NE63T851... to proceed with that aspect as the oven's temperature can be adjusted ±35 °F (±19 °C ). 

 

We hope you enjoy your new range and please contact us directly using any method below should you require any further assistance:

Facebook- https://www.facebook.com/samsungsupport/
Twitter- https://twitter.com/SamsungSupport/
Instagram- https://www.instagram.com/samsungsupport/
or 
Private Message by selecting any moderator and clicking on the chat option with your full model and serial number.