Our range cooktop is working and suddenly the display will lock by itself, go to timer by itself, go to clean by itself. Had the display panel exchanged and a few weeks later still happening.
Hello! Thank you for reaching out! This is something that will require service. As you have recently had service I would recommend reaching back out to your previous repair center as you may be in warranty with them as most do a 90 warranty from the repair. If you are not, you will have a few options depending on your standard warranty for the repair.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
