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Samsung Stove Defective

(Topic created: Monday)
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Sharbar
Constellation
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Kitchen

I have a 3 year old Samsung Stove purchased at Loweโ€™s. The bottom enamel cracked in multiple finger-like runs all over the bottom. There are also rust spots forming on the hinge area that holds the wire racks. THIS IS A MANUFACTURER DEFECT! These stoves are dangerous spewing noxious smoke and tiny glass-like enamel pieces. It made me and my pets sick. Samsung is responsible to replace the stoves.. warranty or not; selling a product known for cracking is negligence and liability for harm to people and property can be sought in court. 

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SamsungLarry
Community Manager
Community Manager
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Kitchen

Hey Sharbar! First off, thanks for visiting the Community. I hope you and yours are feeling better. This is something we would like to look into right away. Can I have the following information via private message? I would like to look into as soon as possible.

Full Name

Street Address

Email Address

Phone Number

Place of Purchase

Any ticket Numbers you may have related to this.




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4 Replies
Sharbar
Constellation
Options
Kitchen

We are filing a major L.S. due to harm done to our pets and property with smoke and cracking enamel. Liability claims can filed with your local court. 

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Light76
Asteroid
Options
Kitchen
You should
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Light76
Asteroid
Options
Kitchen
And what's so sad is that Samsung knows about it and did nothing
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Solution
SamsungLarry
Community Manager
Community Manager
Options
Kitchen

Hey Sharbar! First off, thanks for visiting the Community. I hope you and yours are feeling better. This is something we would like to look into right away. Can I have the following information via private message? I would like to look into as soon as possible.

Full Name

Street Address

Email Address

Phone Number

Place of Purchase

Any ticket Numbers you may have related to this.




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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