I have spent months trying to resolve this issue, consoles, DirecTV, Roku, all plugged into HDMI ports, different cables, different outlets in my house the TV always says Check Device Power within 2 to 30 minutes.
They are Turned on, I check the connections always, I am literate, but I have appeased the TV and hit the connection guide button and connected devices it is all set up. Still happens.
Is this a known issue or something? No updates when I tried to update firmware.
Hello! Thank you for reaching out! This is something that will require service. Depending on your warranty you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
Hello! Thank you for reaching out! This is something that will require service. Depending on your warranty you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
