The box claims to have a 3 year warranty. My tv started to go black except the center so i tried registering my product to see if the warranty covers the issues but every time I go to register it says my serial is unauthorized. Tried customer service which led to to no luck whatsoever
Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
You'll likely only get responses from other users here. You need to go to the support tab at the bottom right of the homepage using the app and contact Samsung there.
Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
