JUMP TO SOLUTION Solved

Original topic:

Discovery Plus App Samsung TU700

(Topic created: 02-07-2022 11:40 AM)
2795 Views
usera1hjyDfFQI
Constellation
Options
LED and OLED TVs

Every app installed on my TV works flawlessly except Discovery Plus. It freezes and buffers a lot, so I hooked up my Roku device to the HDMI input and Discovery Plus works flawlessly. Any ideas on why this is occuring?

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! I understand how this can be frustrating with this app not working properly, have you tried uninstalling and reinstalling the app? Also if this keeps occurring I would recommend updating your firmware and if that doesn't work I would recommend reaching out to the app developer support as this is the only app that you are having issues with. 

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! I understand how this can be frustrating with this app not working properly, have you tried uninstalling and reinstalling the app? Also if this keeps occurring I would recommend updating your firmware and if that doesn't work I would recommend reaching out to the app developer support as this is the only app that you are having issues with.