Hello, I have been having trouble trying to open my Samsung TV and my remote is broken and my backup button located on the bottom of the TV is also broken, and I tried an external remote like downloading a remote app and using that but now it isn't working and I can't check my TV for any problems because my TV isn't opening, I am confused and stuck on how to open the TV, I need some assistance please.
I also tried unplugging the TV cable but for some reason it also won't turn on, probably because my TV needs to be on to do that.
My Samsung TV model is UN58RN7100FXZA
Please let me know if you need anything else from me to answer.
Unplug the TV for 60 sec and see if that helps. The remote app or Samsung Smart Things should be able to control it if the remote and power buttons are physically broken.
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Bill --- Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
Unplug the TV for 60 sec and see if that helps. The remote app or Samsung Smart Things should be able to control it if the remote and power buttons are physically broken.
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.
Bill --- Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
