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2 hours ago in
LED and OLED TVsI've owned this TV for four years. It’s my third Samsung model, but it will likely be my last.
I was watching TV for about 20 minutes when I heard a loud pop, followed by a burning odor. I was pretty concerned it might catch fire in my living room.
After that, the TV stopped working entirely. It’s been a disappointing experience with a TV that's only four years old.
Is there anything Samsung can do to help?
Model - UN55TU8000FXZA, 2020 Model
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35m ago (Last edited 34m ago by SamsungCaleb ) in
LED and OLED TVsHello @fcricha, Thank you for reaching out! This needs to be looked into as soon as possible. Please call 1-800-726-7864 as soon as possible. Or please reach out to me or any other moderator via pm with your full model and serial number!
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2 hours ago in
LED and OLED TVs- Mark as New
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2 hours ago in
LED and OLED TVs- Mark as New
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35m ago (Last edited 34m ago by SamsungCaleb ) in
LED and OLED TVsHello @fcricha, Thank you for reaching out! This needs to be looked into as soon as possible. Please call 1-800-726-7864 as soon as possible. Or please reach out to me or any other moderator via pm with your full model and serial number!