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S85D - Ambient Mode Changes Images

(Topic created: 03-07-2025 02:30 PM)
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Jo060
Cosmic Ray
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LED and OLED TVs
This seems to be an issue for many. When Ambient mode is enabled, it will change the image every 60 seconds or so and there is no way to stop it. I reached out to Samsung who argued with me saying there is an option to stop it, until they used remote access on the TV and were proven wrong and said the TV doesn't have the ability.
Has anyone found a fix? 
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Samsung_Moderator
Community Manager
Community Manager
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LED and OLED TVs

Hi there, Thanks so much for asking about this. I'm providing a link below to our guide on Ambient Mode. It has everything you need to know about how to use Ambient Mode, as well as each of the features and settings within Ambient Mode. It does look like currently there is not an option to adjust the time each photo is displayed, however, we appreciate the feedback about this. 

https://www.samsung.com/us/support/answer/ANS00088842/

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hi there, Thanks so much for asking about this. I'm providing a link below to our guide on Ambient Mode. It has everything you need to know about how to use Ambient Mode, as well as each of the features and settings within Ambient Mode. It does look like currently there is not an option to adjust the time each photo is displayed, however, we appreciate the feedback about this. 

https://www.samsung.com/us/support/answer/ANS00088842/