S90C dead pixels

[Mikeymikeo]

 

After just eight months, my S90C developed a red square on the lower right side of the screen. Samsung refuses to help — their customer support is the worst. I feel like I’m getting nowhere.

A TV like this should last much longer, but now there’s a giant red spot on the lower left corner that takes up a quarter of the screen. I spent $1,700 and only got eight months out of it.

I’ve also found many other people online who have experienced similar issues with Samsung TVs. “Samsung cares”? What a joke — it feels more like Samsung doesn’t care at all. Honestly, I feel like I was robbed.

[MarkChang]

Samsung warranties do not cover dead pixels or burn in from my understanding.

[Anonomoose]

Oof... Try to get another repair shop to do it. Usually Samsung doesn't do this I think

[useryCA5A0jZKp · Accepted solution]

It is most likely a faulty T-con board. If your TV is under warranty, contact a Samsung repair shop. If the warranty has expired, find a technician who can perform the repair.

[Mikeymikeo]

I ordered a TCON board, hoping it will fix the issue. It makes me sick to think my $1,800 TV is broken — especially since I’ve barely used it. This experience makes me never want to buy Samsung again.

Meanwhile, my LG C1 has been working perfectly for nearly four years. I contacted Samsung, and they told me my warranty expired just six days ago. They were very rude, and I hope I never have to deal with them again.