Original topic:

S90C OLED half of apps not working

(Topic created: 12-28-2024 09:12 PM)
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hilmeadow
Asteroid
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LED and OLED TVs

Samsung - 65" Class S90C OLED 4K UHD Smart Tizen TV

 

I bought this TV from best buy on March 3rd, 2024. A few weeks ago half of my apps won't work (Hulu, peacock, paramount). What is strange is that advertisements will work on these apps but the content buffers and then goes back to home screen. These same apps work on all my other devices. I have done all troubleshooting including resetting tv, reinstalling apps, making sure software is updated and even changing DNS. Other apps do work (netflix, apple, youtube ect). After all my troubleshooting I do believe it is an issue with the TV.  Please help. Based on previous posts the issue is on your side with a software update.  I also see this issue listed here:

ONE-UI-Update-broke-my-OLED-TV-Samsung-Home-Page/td-p/3055838

 

LED-and-OLED-TVs/Hulu-amp-Disney-both-suddenly-stopped-working/m-p/3062484#M27995

10 Replies
JanTess
Constellation
Options
LED and OLED TVs

We have tried all of these fixes and more to our TV with the same issue and it did not work.  Even had a Samsung tech log into our TV and tried all the same things and nothing worked!  It only happened after that latest update.  Those apps were working just fine before that. Our TV is the QN65S90CDF and we have had it since September 2023 with all of these apps working just fine until Nov/Dec 2024 whenever we did the update.  Wish I could go back and undo it!

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