I have a samsung phone so the nice thing was i did screen cast for the rest of the game and it works just fine and no issues. So thats one of the reasons for me to get the samsung tv and now i am contemplating myself give it a chance or go for sony or LG.
Had the same screen freeze issue seen by others on my Samsung S90, while watching Paramount Plus (4K) last night. I have a wired Internet connection and the latest FW/APP updates. Ended up switching to the XFINITY box (1K) to watch the Super Bowl. What a let down. :((
The cbs live stream for March madness on Paramount+ keeps causing TV to completely freeze up. Looks like a common problem, highly disappointed to spend thousands on a TV with known issues and no solution. S90c 77.
Similar problems. Picture freezes when: 1) connected to cable box and 2) live streaming from Apple TV, and 3) Live over the air tv signal. Have tried reset by pulling the plug for 20+ minutes and reset to factory defaults. Sound also OCCASIONALLY freezes with tv picture, but not always. No other problems. Very frustrating. I have tried https://www.samsung.com/us/support/troubleshoot/TSG10000062/
Thanks for letting us know. For anyone that is only having issues with one app, we recommend reaching out to the app developer for further assistance. However, it sounds like most of you are experiencing issues with multiple apps and devices. If the troubleshooting steps previously provided did not resolve the issue, we recommend setting up service as the next step. There are a few service options based on your warranty status. If you’re in the one-year manufacturer’s warranty, please gather together the full model and serial number of your unit, and have ready your name, street address, 2 phone numbers (Best contact, alternative number), email, and place of purchase. Provide this information to an agent, in one of the following options below: 1.) Reach out to a Moderator directly, by selecting our name and the message option. When messaging please use a link to this thread in addition to the info above. 2.) Reach out to us on Facebook or Twitter. Please provide the same info as above, as well as the link to your thread. 3.) You can also contact 1-800-726-7864, if you’d like to speak with a live agent about this situation. 4.) Last, if you wish to speak with a live agent and don’t want to call in, you can reach out to our Live Chat team. If you’re out of the one-year manufacturer’s warranty: 1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop. 2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here:
