Original topic:

S95B Dead

(Topic created: yesterday)
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Gmwill01
Astronaut
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LED and OLED TVs

No standby light, no nothing.  Power outlet fine.  Surge protector fine.  Last samsung product - I own the s95b, washer, dryer, stove, microwave, fridge.  That's it - less than two years tv dead.

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realaud
Honored Contributor
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LED and OLED TVs

Just out of curiosity, are all the other products problematic for you, or just the TV?  Because it seems kind of extreme to declare the TV is the last Samsung product you will buy if you haven't had a problem with the others. No dig, just genuinely curious.

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Gmwill01
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LED and OLED TVs

I havn't had a product from them fail in 2 years before.  So dollar cost averaging this entertainment purchase is what $800 a year? Too much money not to switch brands.  They should stand behind their products if they are making 4.47 billion a year in profit. 

I was watching tv, turned it off, ate lunch then tried to turn it on - dead, won't work, nothing.

If it made it to 5 years, I'd probably be interested in an upgrade, buy the next one from samsung and do that every 4-6 years.  Instead I have a 30ish pound paper weight. 

It's probably the power supply in the TV that went based on reddit reports. Capacitor or fuse or other that could be engineered against for extremely cheap.

It's not my house, surge protector or anything else.  It died because QA didn't check something, or they used components that were slightly cheaper.  If it was my power system, my 4k computer would have died with it.  But it didn't.

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realaud
Honored Contributor
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LED and OLED TVs

Can't you have it repaired?  Have you called Samsung service to have them put in a non-warranty repair ticket?  

 

Incidentally, even the best electronic parts can fail.  You really do not know that they used substandard parts.  They could have, but you don't know.  It may have passed quality assurance tests as well. If a part is not defective at the time it's tested, it's going to get by.  This is why typical warranties are only for one year.  If a part is going to fail, it will 99% of the time happen within the first year.  It does not mean that nothing will fail ever, and very few things have a "lifetime" warranty anymore.  A lifetime warranty really only meant for the expected life of the appliance, not the owner's lifetime.  I'm not trying to convince you to stick with Samsung if you don't want to, but this type of failure can happen with *any* brand.

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Gmwill01
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LED and OLED TVs

$250 for diagnosis and labor.  Circuit boards are 200-350, depending on which one.  So $450.00 to fix it.  I'm not an isolated case

 

 

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realaud
Honored Contributor
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LED and OLED TVs

Well, that's pricey. I do not blame you for being angry.  That's 1/4 the price of the set.

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