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‎06-30-2024 04:18 PM in
LED and OLED TVsI am getting a persistent high pitched whine from my new 77" S95D when playing audio from any video app (Netflix, Paramount+, and Amazon). Disney + is the worst of all because I just get a very loud hissing sound instead of audio. Has anyone experienced something similar?
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‎07-02-2024 07:01 AM in
LED and OLED TVsHi there, Thanks for posting about this. Just to confirm, do you also hear the hissing sound when using other sources, such as a cable box or game console? Also, have you checked that the software is up to date? I also recommend checking out the troubleshooting steps in this link:
https://www.samsung.com/us/support/troubleshoot/TSG10000062/
Please let us know if this helps.
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‎07-02-2024 05:52 PM in
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‎07-03-2024 12:37 PM in
LED and OLED TVsI recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
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