I have a TV that was been working fine for almost 6 years now until yesterday. It now keeps disconnecting from the Wi-Fi. It keeps working for like 15 or 20 minutes and then just loses connection. Before copy-pasting your standard responses, I'll confirm I have tried the obvious solutions already: - My Wi-Fi is fast and stable, all other devices work just fine.
- The network is not overloaded, no new devices are connected that interfere the network.
- The Wi-Fi is 2.4GHz, NOT 5.0 GHz.
- I tried the factory reset and it did not solve the problem.
- I tried unplugging and restarting the TV and router, it helps but again only for about 20 minutes, then it disconnects again.
- There are no more software updates for this model, and the latest version is installed.
Is it that the TV's wi-fi module issue? Can I buy and replace it? Your TVs are too expensive to buy a new model every 5 years
First you need to determine what the problem is. Activate hotspot on your phone and connect to the internet through your phone, put your phone near the router, check how your TV will work. I had a similar problem, my TV was disconnecting from Wi-Fi, sometimes I had to re-enter the password, the reason was in the router, other devices with the router worked fine.
