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12-19-2021 08:34 AM in
LED and OLED TVsGot this error code when trying to play video. App will load and commercial video will load but then I get this code. How do I fix it?
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12-20-2021 04:38 PM in
LED and OLED TVsGood afternoon. Error codes can be frustrating, and I will be happy to help you today. Please check the steps in the following link to determine if the issue is with the television or the Showtime service. https://www.samsung.com/us/support/troubleshooting/TSG01003027/#cold-boot-the-tv If these steps do not resolve your error, I recommend contacting the Showtime support team for further assistance.