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Original topic:

Soundbar cuts out at quiet moments in audio

(Topic created: 08-04-2024 07:39 AM)
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ExpandDimmadome
Constellation
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LED and OLED TVs

Hello,

I have a CU7000B TV using a MZeibo soundbar. Whenever I am watching anything, if there is a moment where there is no or very low audio, the soundbar will completely cut out, which leads to the next audio being clipped off. My soundbar is connected via optical cable. Is there a fix for this?

 

Thank you!

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! Thank you for reaching out! I would recommend reaching out to MZeibo for support as this seems like it would be an issue with the soundbar. 




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! Thank you for reaching out! I would recommend reaching out to MZeibo for support as this seems like it would be an issue with the soundbar. 




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.