LED and OLED TVs

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Smart TV HUB and Menu not accessible

Posted by 11-13-2023 11:17 AM in LED and OLED TVs

Hello everyone, I can cast YouTube or Netflix to my Samsung smart TV, however I can NOT access the Samsung HUB, Menu/Tools and Input button. I... View Post

11-26-2023 02:49 PM

Here's further information on obtaining Service for your Samsung Television: Please contact Samsung ... View Post

Sound dropout

Posted by 11-25-2023 01:47 PM in LED and OLED TVs

I have a 2yr old 65" UN65TU7000BXZA TV. In the past year it has started to drop the sound for 2 or 3 seconds 3 or 4 times an hour. I've... View Post

11-26-2023 12:54 AM

@Rubby123 Welcome to the Samsung Member's Community! Thank you for your question regarding your Sams... View Post

Samsung TV Plus - No streams

Posted by 11-21-2023 01:58 PM in LED and OLED TVs

Hi. Decided to try Samsung TV Plus for S&Gs. I'm in Australia. Everything works; guide, channel details, thumbnails for shows, etc UP TO... View Post

11-21-2023 02:11 PM

@Moshpit This discussion area is for Samsung US products and services. Since this issue is very poss... View Post

No audio when streaming

Posted by 11-13-2023 12:25 PM in LED and OLED TVs

I am trying to connect my windows 10 desktop (system is up-to-date) and my Samsung Crystal UHD TU7000 smart TV, purchased several months ago. I am... View Post

11-19-2023 10:08 AM

If neither of those options are working I would recommend reaching out to our Smart Things community... View Post

TV volume control options

Posted by 11-13-2023 12:31 PM in LED and OLED TVs

I currently have a Samsung 58" 1080p Smart TV made circa 2016. I have (currently) a Tuner attached via Optical for sound going to two large... View Post

11-18-2023 06:13 PM

@Lynx007 Did you find my solution to be satisfactory? Please tap on the answer that you have found t... View Post

Smart view not working

Posted by 11-12-2023 04:22 PM in LED and OLED TVs

Stopped working. Tv doesn't show I tried everything .I even got it to work once and then it disappeared again View Post

11-15-2023 04:55 PM

Hello! Thank you for reaching out! If none of the troubleshooting was helping from the community I w... View Post

Annoying side banner

Posted by 11-12-2023 08:34 AM in LED and OLED TVs

Hi there is an annoying banner that has randomly popped up. I do not have a remote control to get into general settings of tv. Is there a way to... View Post

11-15-2023 12:13 PM

Hello! Thank you for reaching out! Yes, there is another way to do this you will just need to use th... View Post

Frozen Screen UHD MU8000 8 series TV

Posted by 11-14-2023 08:55 AM in LED and OLED TVs

I have a UHD MU8000 8 series TV that worked perfectly. I moved to a new location and now when I power up the TV, it has a screen that looks like it... View Post

11-14-2023 05:24 PM

I'm pleased to hear that you got it working again. Thank you for using the Samsung Member's Communit... View Post

Gallery on tv

Posted by 11-14-2023 04:31 PM in LED and OLED TVs

Can't get into gallery on t v………even with the pin. View Post

11-14-2023 05:01 PM

You shouldn't need to view the Gallery with a pin, unless you've gone in an added a pin. You should ... View Post

Samsung 6400 LCD TV Remote Blinking TV Volume Stuck on Screen and Won’t Reset

Posted by 10-12-2023 01:23 PM in LED and OLED TVs

Tonight the volume went weird on my Samsung TV when using the remote and the volume indicator on my TV is now stuck on 0 and won’t go away. I... View Post

11-14-2023 02:26 PM

Hi I was so fed up with this I ordered a replacement on Amazon and replaced the batteries and fixed ... View Post

Smart TV web browser login

Posted by 11-13-2023 04:51 PM in LED and OLED TVs

can I use a copy and paste feature for ebtering my email adress/password on my samsung smart tv? View Post

11-13-2023 05:12 PM

You can use the SmartThings app on your Samsung smartphone to control your Samsung Smart TV and use ... View Post

Keyboard on Smart TV keyboard does not have a the option of entering a space. How do I enter a space on the keyboard?

Posted by 11-05-2023 04:11 PM in LED and OLED TVs

I recently purchase a 55 inch Samsung OLED Smart TV. Unfortunately as soon as I tried to use the internet function on the TV I realized the... View Post

11-05-2023 05:09 PM

Thanks for the quick reply LongHiker. Yes that worked! Thanks a lot! Very confusing. View Post

HD TV MODEL:LN-T3242H Won't Turn On

Posted by 10-27-2023 03:39 PM in LED and OLED TVs

Hi, I've been told by customer support that I might have a blown compositor, since my TV won't turn back on. It started out with turning... View Post

11-09-2023 09:48 AM

Hey! Thanks for being a part of the Community! I recommend reaching out to Samsungparts.com. They ca... View Post

Closed Caption - font color

Posted by 11-05-2023 09:35 PM in LED and OLED TVs

The closed caption on my TV has changed to a black font on a transparent background. How can I change it back to a white font on a black... View Post

11-08-2023 09:30 AM

Hello! Thank you for reaching out! To be able to change your font color and background please do the... View Post

Remove pre installed apps

Posted by 11-01-2023 12:32 PM in LED and OLED TVs

How do we remove pre installed apps from samsung smart TV? The delete option is disabled and I really need to remove YouTube from my smart TV.... View Post

11-08-2023 08:09 AM

Try a USB splitter so you can power the firestick and external storage. I would make sure the splitt... View Post

55” TU690T TV Picture settings

Posted by 11-07-2023 04:55 PM in LED and OLED TVs

I have tried to work with the picture settings but all still looks too dark. View Post

11-07-2023 07:07 PM

you can cam me into your viewing space and I'll see what I think....go from there View Post

AU8000 sound problem

Posted by 10-19-2023 11:56 AM in LED and OLED TVs

Occasionally while streaming FUBO or Samsung TV plus the sound will go off. It only does it during commercials. The speaker icon does not show... View Post

11-06-2023 11:48 AM

Hello! Thank you for reaching out! I see how this can be a cause for concern with your TV sound cutt... View Post

HDCP UN65JU6100FXZX

Posted by 11-02-2023 10:15 PM in LED and OLED TVs

HI! Just bought the brand new apple TV 4K for my Samsung UN65JU6100FXZX that I acquired years ago. The problem is that the content doesn't... View Post

11-05-2023 08:37 AM

First be certain your TV has the latest firmware for it. Then try a different HDMI cable. Also try a... View Post

TV PLUS Channels are gone

Posted by 08-29-2023 10:11 AM in LED and OLED TVs

The TV PLUS channels on my series 6 TV are gone so I scanned for channels but now the only channels are (air channels!) I could be saying that a... View Post

11-04-2023 11:36 AM

My TV plus channels are still not airing even after the reset of the tv. What next? Marji View Post

TV drops WiFi

Posted by 10-30-2023 05:01 PM in LED and OLED TVs

I have 3 tvs on my wifi. My 65” Samsung drops WiFi connect about once an hour. None of the others drop signal. I have moved my router right next... View Post

11-03-2023 12:53 PM

I solved my problem …. I had my Spectrum WiFi removed and replaced it with Frontier 500 mb service. ... View Post

Calibration Missing

Posted by 11-01-2023 03:58 PM in LED and OLED TVs

Why is calibration not showing in the smart-thing app so i can calibrate my S95B tv View Post

11-02-2023 02:12 PM

Hello! Thank you for reaching out! I see how this can be concerning with not being able to use your ... View Post

streaming sound bar to UN55H6203AF

Posted by 11-01-2023 12:32 PM in LED and OLED TVs

I need to connect UN55H6203AF TV and need to connect a streaming soundbar. It does not have HDMI ARC. how do you connect optical cable? View Post

11-01-2023 03:27 PM

thanks! that was exactly what I needed View Post

Gallery app does not display all photos

Posted by 10-30-2023 01:46 PM in LED and OLED TVs

Gallery app on my TV does not display same photos as on my Galaxy phone Gallery. Samsung TV model UN55TU8000FXZA. Most photos are displayed but... View Post

11-01-2023 03:19 PM

Hello! Thank you for reaching out! That's definitly strange its not showing everything I would recom... View Post

Smart TV scrolling

Posted by 11-01-2023 11:48 AM in LED and OLED TVs

Hi, I can't seem to get scrolling on the internet app on my Samsung smart tv to work properly. When there's a page with a scroll list... View Post

11-01-2023 01:56 PM

One other thing you can do is try clearing the catche memory or deleting and reinstall the browser a... View Post

How to recycle samsung TV

Posted by 10-29-2023 02:14 PM in LED and OLED TVs

Recycling an old Samsung tv View Post

11-01-2023 11:02 AM

Hello! Thank you for reaching out! To recyle our TVs you can use the link below to find more inofrma... View Post

tv firmware updates end of life

Posted by 10-28-2023 11:58 AM in LED and OLED TVs

my question is do samsung TVs that are smart TV based do those stop getting updates after a few years ? View Post

10-28-2023 12:08 PM

"Note: Most Smart TVs & monitors will get updates with new features for about two years. Updates may... View Post

Samsung Freestyle Bluetooth Connects but no sound

Posted by 11-08-2022 07:01 PM in LED and OLED TVs

I have had my Samsung Freestyle for about a month now. I have been using my Airpod Pro’s to connect via Bluetooth for sound without any problems.... View Post

01-14-2023 04:24 PM

Same issue here with 2 different speakers that both worked previously. View Post

Solar remote light stays on all the time

Posted by 12-18-2022 06:11 AM in LED and OLED TVs

Hello, we've got one of the solar remotes with out TV. Within the past 3 weeks the red light stays on all the time. When we turn on the TV, it... View Post

12-19-2022 09:40 AM

Hello! Thank you for reaching out! I can see how your remote not working properly can cause issues w... View Post

S90CD 65” ships with 2nd gen 2023 QD Oled panel?

Posted by 10-25-2023 05:33 AM in LED and OLED TVs

Is the S90CD 65” ships with the 2nd gen 2023 QD OLED panel? If so, how can we verify it ? View Post

10-25-2023 10:14 AM

Yes the C variant is 2023 model and will ship with the latest parts. C is the way you know its the 2... View Post

Hello community I would like help on my Samsung TV

Posted by 10-25-2023 06:33 AM in LED and OLED TVs

I need to know about the hidden features or service menu. I need to know what all the functions are the settings ON this model no.LN32C450E1G View Post

10-25-2023 10:12 AM

Warning This menu is used with perfessional calibration tools only. I highly advise that you do not ... View Post