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06-04-2022 09:08 AM in
LED and OLED TVsSolved! Go to Solution.
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07-12-2022 03:34 PM (Last edited 05-10-2023 11:33 AM by SamsungCaleb ) in
LED and OLED TVsHello there, I definitely understand the frustration regarding the remote not working and would encourage you to review this troubleshooting guide here- https://www.samsung.com/us/support/troubleshooting/TSG01202543/#unable-to-turn-on-or-control-the-tv-... as it has some helpful tips that can be of use to resolve this matter.
If this does not help then you are able to purchase a new remote from our parts website samsungparts.com
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06-05-2022 09:19 AM in
LED and OLED TVsyes me too why no not know
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07-08-2022 01:24 PM in
LED and OLED TVsI have the issue as well. It will work for a few minutes after restarting the TV and then it stops.
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07-12-2022 03:34 PM (Last edited 05-10-2023 11:33 AM by SamsungCaleb ) in
LED and OLED TVsHello there, I definitely understand the frustration regarding the remote not working and would encourage you to review this troubleshooting guide here- https://www.samsung.com/us/support/troubleshooting/TSG01202543/#unable-to-turn-on-or-control-the-tv-... as it has some helpful tips that can be of use to resolve this matter.
If this does not help then you are able to purchase a new remote from our parts website samsungparts.com
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07-11-2022 10:16 PM in
LED and OLED TVsI have a 2022 Samsung smart tv with a solar remote, it was working fine until it was unresponsive. I plugged it in and it started flashing red, I got a notification on the tv that the remote was at 100% and the remote started working. Then I unplugged it and it became unresponsive again!