Unable to Add Apps to TV

[userVU5L0okijp]

I need to add apps to my Samsung Smart TV. It won't allow me to add Hulu or YouTube TV.

[BlueSkies]

Do you have enough storage on the TV to add the apps? You should be able to go to the app store and download the apps

[userVU5L0okijp]

how do i check how much storage I have??

[BlueSkies]

Here’s how you can check your TV’s used and available storage:

Press the Home button on your remote.
Select the settings icon all the way to the left.
From the Settings menu, select “Support.”
Choose “Device Care.”
Press “Manage Storage” at the bottom. You’ll see your storage capacity in the top-right corner.

[LongHiker]

@userVU5L0okijp Are you in the US? What is the model # of your TV? 

[userVU5L0okijp]

I am in the US. Model #UN60JS7000

[LongHiker · Accepted solution]

@userVU5L0okijp All the Samsung support sites I can find for that model are not US sites. That not be recognized as a US TV. That may be why you can't load those apps. 

[BlueSkies]

I agree this may be the case as it's not a US TV