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Why Can't I Download Kanopy and Hoopla apps to my new Smart TV?

(Topic created: 09-09-2023 02:11 AM)
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Abe14000
Asteroid
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LED and OLED TVs

Can anybody tell me why I can't download the Kanopy and Hoopla apps (both affiliated with public library systems) onto my new CU8000 Smart TV? Been watching them for years via a Roku device attached to my old Samsung 40" "not smart" TV (2008). Have been able to replicate almost everything onto the new TV...MLB, Filmrise, Pluto, etc.... but not these 2 apps and that's really a shame; they have great content.  Any suggestions?

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LED and OLED TVs
Did you sign into the TV with a samsung account if not it won't let you download anything from the app store
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Abe14000
Asteroid
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LED and OLED TVs

Yes, I'm signed in. Downloaded MLB, Pluto and others, no problem 

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Solution
Samsung_Moderator
Community Manager
Community Manager
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LED and OLED TVs

Typically, if an app you are searching for doesn't appear in the app store, it isn't compatible with your model device. I suggest reaching out to the app developers of the apps you are wanting and seeing if they can provide some input for you. 

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usergMJuYd42hL
Constellation
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LED and OLED TVs
Wont trying to...
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