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05-11-2022 11:06 AM (Last edited 07-11-2022 07:29 AM by SamsungJecca ) in
LED and OLED TVsI have this Samsung tv un55tu700df and one day the thing will be working fine and the next day or a few hours later the screen will just be dark like someone turned the light off, I can still hear sound and see the picture but it's just dark. Any known solution for this outside of buying a new tv
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05-12-2022 06:53 AM in
LED and OLED TVsI can definitely understand your concern here. Let's try to alleviate some of the stress or your display by trying this link:
https://www.samsung.com/us/support/troubleshooting/TSG01109749/
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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05-12-2022 06:53 AM in
LED and OLED TVsI can definitely understand your concern here. Let's try to alleviate some of the stress or your display by trying this link:
https://www.samsung.com/us/support/troubleshooting/TSG01109749/
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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