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I today managed to pair headphones to my 7100 series TV and to get sound from the TV speaker at the same time. However, the sounds from my... View Post 
userONOSGYvrXr
Audio streaming via Bluetooth will be slightly behind and out-of-sync due to the encoding and decodi... View Post |
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Skip to main content Purchased our Au8000 Chrystal UHD and after 7 months of use the screen had shadows, then went completely black. The screen... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this decision is not the one you want to hear. Afte... View Post |
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I had an issue getting my picture to display and when I reset the source, now I'm getting the Samsung icons appearing in the top left... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can certainly understand the frustration of ... View Post |
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I have a model #qn75q60bdfzxa and no matter what I do keeps turning itself on after being powered off. I have no devices attached to it and it... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is definitely a strange occurrence. I would recommend discon... View Post |
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Samsung Qleds have some banding, so I wanted to know if the au7000-bu8000 have those same problems? View Post
Samsung_Moderator
Thank you so much for your inquiry! We can definitely understand your concerns here. While no one ca... View Post |
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Samsung techs came out four times to repair my UN85 TV and determined it could not be fixed and initiated a warranty refund with the returns... View Post
Samsung_Moderator
My apologies all you would need to do is click on our name and click the send message button. View Post |
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Our Samsung TV has has an error message reading "There are no TV PLUS channels available at the moment. Select Retry and wait a moment."... View Post
Samsung_Moderator
Hello! Thank you for reaching out! TV plus is a really useful to watch TV. I would recommend trying ... View Post |
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My 32" Samsung TV is only about two weeks old. I both have vision and hearing problems. I had captions set to extra large in Magenta, and they... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this may be frustrating but I do have some info tha... View Post |
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I recently moved to BT TV from SKY. The TV+ channel keeps taking over the feed and I cannot remove it or stop it.The BT Box is connected to... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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In mid-December 2022 I was able to use Airplay and Screen Mirroring on my TV just as I have since I first bought it. Last Saturday, Jan 6 I was... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be disappointing with AIplay not working. Some... View Post |
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To Whom It May Concern, Please provide the firmware download link to US/NA version 1241 or 1241.5. There is a European link for 1241.5 but will... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, the only version available is the newest version w... View Post |
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Hello, I have a Samsung Smart TV model UE43KU6000W with Tizen firmware T-JZL6DEUC-1260.1 installed. The 3 HDMI ports are working but when I... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how having issues with your HDMI ports can cause some f... View Post |
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I have a new UA43T6500 and the HDMI ports are ***SO*** touchy. I have a Raspberry Pi plugged in and 50% of the time the TV shows nothing... View Post
Samsung_Moderator
This forum is for the support of US products and customers. As your product is a non-US model and su... View Post |
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I wanted to get rid of that annoying black bar that periodically shows up every once in a while because it was really distracting, So I looked... View Post 
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Hi - I use a couple of password protected websites to view content/ exercise videos on my Samsung TV. I want to be able to save my login and... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This would defiantly make things a lot easier if you could save y... View Post |
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Hello. I have a new 58 TU700D Anyone know how to make it automatically change the source to the HDMI2 when I activate the Firestick by... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this feature will be useful for everyone. I would r... View Post |
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The cable guy was in the "hidden service menu". Of my UN55NU6900FXZA TV. And change something. Trying to spend up my wifi. He had the same... View Post 
Samsung_Moderator
Hey. I do not believe the "cable guy" should have been messing with your tv's settings. I can't live... View Post |
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How to unlock a commercial 75" tv forgot pin View Post
Samsung_Moderator
Hello! Thank you for reaching out! I get how losing the pin can be concerning. The default pin is 00... View Post |
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Hey View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend reaching out to Microsoft about this as windows... View Post |
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So I bought a 70" Samsung SmartTV on black Friday. I managed to get into the secret menu and changed some setting I found for... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I get wanting to explore the secret menu but unfortunately, as th... View Post |
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My friend's Samsung TV is flashing and making honking noises. She called Samsung support and they didn't know what she was talking about. ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is defiantly a strange one with the TV flashing and making t... View Post |
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Hello, how to turn on film mode on my au8000, this function isn't turning on in all situations? View Post
Samsung_Moderator
Hello! Thank you for reaching out! I understand wanting to use all features of your TV. With film mo... View Post |
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I noticed the app requires admin privileges to run, how do I turn this off? I gave all users full control but it still requires admin rights,... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can understand not wanting to always have to run the program in... View Post |
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I recently bought the LS32BM500EUXXU TV. The right hand side of the TV is way brighter and I cannot get it to be equal throughout. View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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About 4 days ago, Amazon Prime Video app stopped working. Netflix and YouTube apps work fine. I have tried everything suggested by Amazon and other... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with prime not working on your TV. If this is the on... View Post |
