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2020 Odyssey G9 G-sync not working at 240Hz

(Topic created: 08-22-2020 03:37 PM)
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userT75QL6My1k
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Samsung Advertises the 2020 Odyssey G9 (LC49G95TSSNXZA) as G-sync compatible but it is only working with G-sync on 120Hz, not on 240 Hz.

 

I have a RTX 2080 ti, Monitor running firmware 1005.4 (latest), connected with included DP cable and Nvidia driver 452.06.

 

Nvidia claims to support G-sync up to 240 hz on Driver 452.06 or newer - https://www.nvidia.com/en-us/geforce/products/g-sync-monitors/specs/

 

The monitor only works with G-sync in the 120 hz mode. In the 240Hz mode, G-sync is selectable but it's not actually functioning in game or the pendulum demo as tested by the Nvidia G-syn indicator or the monitor's OSD reported refresh rate (stays locked at 240Hz)

 

Samsung, is there a fix coming for this?? Otherwise the monitor shouldn't be advertised as G-sync compatible, let alone have the label on the product and the box...

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userU2wIxNzB2f
Constellation
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Boys and girls...after losing a full day over this and almost returning the monitor...I found a post somewhere that fixed my issue.

Nvidia released two days ago a hot fix for this specific issue.

 

Just install the 456.98 Hotfix and bam..240hz

 

https://nvidia.custhelp.com/app/answers/detail/a_id/5099

 

Hope this helps!

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46 Replies
userVaDb3tSAQE
Constellation
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On the Swedish Samsung-page for the Odyssey G9 it has a note saying that in order for 240 Hz G-sync to work you need a graphics card that will be released soon (which probably means nVidia RTX 3080 or similar). Until then the recommended setting is 5120x1440 @ 120 Hz for G-sync to work.

 

You can probably use google translate:

https://www.samsung.com/se/monitors/odyssey-g9/

useraQrIL5sbwW
Constellation
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Yes, but on the English page it said wait for a graphic cards driver - I have the same issue......

RyanW1184
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The issue is DSC.  2000 series and 3000 series cards are the only ones that can do 240hz @ 5120x1400 

3000 series currently has a bug where its not working. 

I have g9 and 3090.

Latchback
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Any idea on when it will be fixed? Or IF it will be fixed at all?

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userEnImJSqliR
Constellation
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I'm running the same thing. Have you found a solution? I can only get it to work at 120hz

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userMMyIWZ5LvD
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Does anyone know why I can't set 240Hz without G-Sync 5120x1440 on Titan V through DP?
Card does not support this refresh rate?

userSXlFGx2ald
Constellation
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only nvidia 20 series can suppot 5120x1440@240hz, because 10 series not have Display Stream Compression (DSC)

jpouza
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Yep, we hope they fix 240Hz G-sync ON asap, if possible of course.

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user1xkXJ0ttbN
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Any help on updating firmware. ive tried alot of USBs all formatted to Fat32 with only the appropriete file on it and my G9 hasn't found any of them in the correct (or other usb) slot.

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