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Audio on 32" ViewFinity S60UA QHD VA HDR10 AMD FreeSync?

(Topic created: 05-17-2024 06:55 AM)
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Dezmo
Cosmic Ray
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Monitors and Memory
I have this monitor...it seems to have a headphones output but none of my plugs work.

Connected a PS4 but need audio so wanted to connect a USB speaker to some audio output. 
If it has a headphones jack it must support audio out and I could use some adapter....?

But lost here...thoughts? 

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Samsung_Moderator
Community Manager
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Hello! Thank you for reaching out! This model does not have built-in speakers on it. As for the audio jack make sure that the volume is turned up on both the monitor and the PS4. As for using a USB speaker on the monitor with a converter, it may work, but it will not be guaranteed. The best way is to use the optical port on the PS4 or connect the speakers directly to the PS4. Depending on the speakers you have this may or may not work as I have seen some online work out of the box.

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Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

Hello! Thank you for reaching out! This model does not have built-in speakers on it. As for the audio jack make sure that the volume is turned up on both the monitor and the PS4. As for using a USB speaker on the monitor with a converter, it may work, but it will not be guaranteed. The best way is to use the optical port on the PS4 or connect the speakers directly to the PS4. Depending on the speakers you have this may or may not work as I have seen some online work out of the box.

Dezmo
Cosmic Ray
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Monitors and Memory

I have this monitor...it seems to have a headphones output but none of my plugs work.

32" ViewFinity S60UA QHD VA HDR10 AMD FreeSync

 Connected a PS4 but need audio so wanted to connect a USB speaker to some audio output. 
If it has a headphones jack it must support audio out and I could use some adapter....?
 
But lost here...thoughts? 
ddaniel51
Red Giant
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Monitors and Memory

Did you read the user manual about audio support?  Are you using a proper version HDMI cable?

Can you see the headset jack in the Sound settings on your computer?

 

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Dezmo
Cosmic Ray
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Monitors and Memory

I did find the manual and menu option for volume.

I did set the Volume up and connected to my laptop as a test (Windows 11).

WHen I connect the HDMI i see the video on the monitor but no Volume. The Monitor shows up in the WIndows settings for Audio but still no audio. 

The manual does not highlight any speakers so maybe the Volume control is for the headphone jack but I tried a few different jack types and nothing seems to work. I was hoping to get an adapter for it to USB to connect an external speaker.

 

---UPDATE... FOund proper jack for headphones and it works.. THanks