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CRG9 - Laggy on personal PC but not on work PC

(Topic created: 11-14-2024 02:30 PM)
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userh1dPKAqrpW
Constellation
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My CRG9 is laggy on both my high performing desktop and new T14 Ryzen CPU pc, but not my work PC, Lenovo L15. Of the 3, the L15 has lowest specs.

They all go through thr lenovo docking station. I've also tried direct connect and still lags. When I say lag, I mean when I drag windows around desktop, or when watching a video and I minimize/maximize another window, the video lags.

There must be a setting to disable? Any ideas?  One post said Samsung easy box but I dont have that program installed.

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Samsung_Moderator
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Hello @userh1dPKAqrpW! Thank you for reaching out! Unfortunately, this seems to be an issue with your pc setup. I cannot say what could be causing this but as the issue is only occurring there and not the work pc it seems the monitor is working properly.

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meself
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Monitors and Memory
Just my thoughts it comes down to cpu and ram and processor
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userh1dPKAqrpW
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the work PC has the lowest grade compared to the two home PCs. That is why I dont understand.

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Samsung_Moderator
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Community Manager
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Monitors and Memory

Hello @userh1dPKAqrpW! Thank you for reaching out! Unfortunately, this seems to be an issue with your pc setup. I cannot say what could be causing this but as the issue is only occurring there and not the work pc it seems the monitor is working properly.