Facing black dot in cornor of Samsung monitor

[PRASAD22]

Hil there all 

I am facing the black dot on my samsung Monitor m5 27 inch  it was purchased 1 month ago  man

@usernmsdvn97en_  @Monitorhelp 

[Aztexian]

Weird ok then call 1800 samsung

[PRASAD22]

Now Samsung is also saying they will not replace they will repair what to do in this situation 

[Aztexian]

Go with the repairs that's your call that's the best outcome

[PRASAD22]

How I can convenience Samsung to replace?

[Aztexian]

They won't they have to repair first then if it's not repairable then it goes to replacement it's steps to the process

[Samsung_Moderator · Accepted solution]

Hello! Thank you for reaching out! I see how this can be frustrating with this occurring with your monitor. As @Aztexian said if you are out of your return period service would be the next step. As for getting a replacement, this will only happen if the monitor is unrepairable. As you are still within warranty you can call in directly at 1 (800) 726-7864.