G9 OLED image not centered, cropped at left side

[stevit]

Hi,

I just noticed that on my G9 OLED the image is cropped by some pixela on the left side. The image is not properly aligned. At thw left side there is a 1cm gap and the image starts at thw left side of the panel, but on thw right side there is a 0.5cm extra gap.

It's showing like this on my displayport input aswell as my monitor internal menu.

Any ideas?

 

 

 

[user_ams007 · Accepted solution]

I believe that the issue may be caused by the Pixel shift that prevents burn-in or a problem with the software alignment. Check the settings within Windows. If that doesn't help, try performing a soft reset and disconnect the power cable behind the panel . press and hold the power button on the remote for 20 seconds while aiming at the monitor, then plug the cable back in and turn on the monitor

[stevit]

As this was also reproducible on the menu it was not related to the windows signal or the cables.

Thw hint to the pixeö ahift feature sounds reasonable. At least i was able to resolve it by a soft reset as you suggested.

[user_ams007]

I'm glad to hear that you fixed the problem.