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I have a NON EXISTING Firmware for Odyssey G9?

(Topic created: 11-26-2022 03:35 AM)
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ijaxp89
Constellation
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Monitors and Memory

Hi, I recently bought a G9 Odyssey from BestBuy and ended up buying another one recently. 

I checked the firmware of the first monitor and it said 1017 like shown in the attached photo, BUT THIS FIRMWARE DOES NOT EXIST ANYWHERE on Samsung and NO ONE seems to have it.

But the second monitor says it's firmware is 1016. I really like the 1017 firmware because even from side to side the VIEWS are different to my eyes when it's put on same FPS or any other setting under same contrast/brightness etc.

How can I extract 1017 from the monitor and install it on the other monitor using a USB, why do I have 1017 version when no one even the Samsung site DOES NOT have it?G9 1017.png

 

 

 

 

 

 

 

 

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Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

If y'all bought the same model, it's possible that because it's a "business" model, it has a different firmware than "non-business" models. You'll need to contact our business center for further assistance. They can be reached at 877-541-1055. 

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2 Replies
Ararys
Constellation
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Monitors and Memory

Just ordered one through samsung.com and it also has 1017

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Monitors and Memory

If y'all bought the same model, it's possible that because it's a "business" model, it has a different firmware than "non-business" models. You'll need to contact our business center for further assistance. They can be reached at 877-541-1055.