My monitor does not show up on the update website.

[Xjojo]

So i have the samsung g4 and the specific model or type is LS27BG402ENXGO. and i was on the website trying to see if my software was up to date but i went to search and nothing came up. I used the name and the model number but i couldn't seem to find it. Thanks you!

[GaryB82 · Accepted solution]

Here you go it looks like that's a Canadian model 

https://www.samsung.com/ca/monitors/gaming/odyssey-g4-g40b-27-inch-ls27bg402enxgo/

https://www.samsung.com/ca/support/model/LS27BG402ENXGO/#downloads

[Xjojo]

It will be the same as any other version right? 

also is the link from a different website that is for Canadian models?

and thank you!!

[GaryB82]

It appears that monitor is a Canadian model and it looks like the last update was back in 2023 so if you purchased it after that it should be updated I can't find that monitor on the US site only the Canada and Latin America sites has it listed and the OS should be the same just select english since its multi lang. download