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Samsung Odessey G9 57” not turning on.

(Topic created: 11-25-2023 10:33 PM)
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userkQAFG79KdJ
Asteroid
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Monitors and Memory

I bought this monitor  last month from newegg. Today I turned it off and it won’t turn back on. I tried changing the plug socket, reinserted the plug at back of the monitor. Whatever I do, it won’t turn on. Just black screen. No backlight. Pressed power button few times. No result. How did it die in just a month? Actually 35 days. 

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OoYORIoO
Sun
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Monitors and Memory
@userkQAFG79KdJ Thank you for using the Samsung Member's Community and thank you for your question regarding your Samsung Monitor.


Please be sure to have this information available:

Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:
Email address:

Please reach out to a Samsung Moderator so they can be of better assistance to you. They will be able to answer questions and get you the assistance you need.

@Samsung_Moderator Please Kindly assist the user with their question about their Samsung Monitor. Thank you for using the Samsung Member's Community and I wish the best out outcomes. Thank you!
OoYORIoO
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Monitors and Memory
@Samsung_Moderator

Thank you!
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