Original topic:

Samsung processed a refund i never requested

(Topic created: Thursday)
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diwalpi1
Constellation
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Monitors and Memory

A month ago I bought a monitor from the app and it was delivered. I've been using the monitor just fine for a month without issues but suddenly today I get an email that says I've successfully returned my items and that my return has been accepted; even though I never requested a refund nor returned anything as I still have the monitor with me. I'm not sure if I'm supposed to contact them or leave it be.

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5 Replies
Robin621k
Honored Contributor
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Monitors and Memory
That would be up to your conscience.

Free money !
Namlesnah
Cosmic Ray
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Monitors and Memory
I'd wait a few days to see if it sorted itself out.
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meself
Honored Contributor
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Monitors and Memory
To be safe and honest contact support
ThisIsMyUsername
Cosmic Ray
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Monitors and Memory
I can't believe there's even a question about what to do. Contact them. There's a chance they will tell you not to worry about it.

Something sort of similar happened to me except I requested the refund because my package never showed up. About a week later, it finally showed up. So I did the right thing and contacted the company and asked them what to do and how to pay them back.

They wrote it off, thanked me for being honest, and told me have a great day and I didn't need to do anything and I could keep the order and the refund.

You know what you need to do. This shouldn't even be a question.
3Fees
Red Giant
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Monitors and Memory
I doubt you'll recieve any refund. it's probably a glitch. If you do return it.

Cheers
3Fees
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