Tennis Channel app on Samsung Smart Monitor

[userICnUpeOKiM]

I have the Samsung Monitor M8 and the Tennis Channel app does not work. I get an error message every time after I open the app. I have emailed Tennis Channel support to no response. 

Error message receiver when opening Tennis Channel app

[userxFkuVEFw6Y]

Did you restart or factory reset the TV and see if it work?

[userICnUpeOKiM]

Hello! I just finished a factory reset and the same error appears when opening the app

[userxFkuVEFw6Y]

That's interesting did you do anything else like rebooting and type in codes something like that that cause errors?

[userICnUpeOKiM]

I did not. All I did was click Install on the Tennis Channel app screen, then clicked Open.

[userxFkuVEFw6Y]

Such as flashing?

[userxFkuVEFw6Y]

Maybe reinstall the app and update it's app?

[userICnUpeOKiM]

Just reinstalled the app but the error still appears and the app is up to date

[userxFkuVEFw6Y]

Check the TV update and system update then reinstall the app?

[userICnUpeOKiM]

TV has the latest software version 1110.