Original topic:

USB C failure on model code LC34J791WTUXEN

(Topic created: Friday)
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Philliphlop
Constellation
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Monitors and Memory

I have noticed a number of people reporting the same problem so I suspect this is a known defect.

I was using USB C to connect to my laptop, it has suddenly stopped working and all I get is constant bleeps as the monitor connects and disconnects.

Can someone advise if there is a fix to this or shall I just toss the monitor for scrap.

Really bugs me when manufacturers are not forth coming with information for known problems.

1 Reply
LongHiker
Legendary Samsung Care Ambassador
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Monitors and Memory

@Philliphlop Have you performed any troubleshooting steps?

Have you tried another USB C cable? 

Have you tried disconnecting the laptop and monitor, rebooting both and then trying to reconnect?

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