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04-11-2024 06:15 PM (Last edited 04-11-2024 09:15 PM by SamsungJustin ) in
Galaxy Note PhonesGet error message document path not valid when I try to open a downloaded file. How to fix this
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04-11-2024 07:04 PM in
Galaxy Note PhonesHi pugrsq, Welcome to the Community. We know how annoying error messages are when trying to access files.
What steps are you taking when opening the files? Are you opening them from the My Files app?
Were the files downloaded from another app or website, or transferred?
Have you restarted the phone?
Try clearing the app cache. https://www.samsung.com/us/support/answer/ANS00077611/
Please let us know the results.