JUMP TO SOLUTION Solved

Original topic:

Can't change individual app notification sounds in my a53 5g?

(Topic created: 12-19-2022 11:55 AM)
FemMorpheus
Constellation
Options
Other Mobile Devices

 

Y'all, I feel like I'm going crazy here. Generally, I'm the techno-dweebie who fixes folks' phones....but I can't get this new phone to cooperate, and I'm ready to take a hammer to this thing. 

Please halp! 

I have browsed SO MANY MESSAGES, WEB SITES, ETC trying to do this on my own. Am I broken?

Generally, you can change notification sounds for a particular app in the settings in the app itself, or going through the phone's settings--I've seen the option located in sounds, notifications, and under apps (I'm pretty sure most phones that I've done this on had multiple directions you could come at it from), in the past. 

Here's what my screen looks like when following the directions I've see most often (settings, apps, notifications). I'm also including my hardware/software info. 

In order, the pics are of settings:apps:messages (pic 1) and then messages:notifications (pic 2). 

You can't click on "allow sound and vibration" for more options. 

If you click on "in-app notification settings," it takes you to the app settings (pic 3)..... But clicking on notifications takes you right back to the phone's settings: apps:messages:notifications (pic 2).

Last 2 are phone info, in case anything there is why I can't do this not basic of things. 

Thanks in advance to anyone able to help!!! 

Screenshot_20221219_113640_Settings.jpg

Screenshot_20221219_113647_Settings.jpg

Screenshot_20221219_113705_Messages.jpg

Screenshot_20221219_113331_Settings.jpg

Screenshot_20221219_113049_Settings.jpg

 

 

 
 

 

 

 

 

1 Solution


Accepted Solutions
Solution
Oxford
Neutron Star
Options
Other Mobile Devices
Have you clicked on "Notification Categories" yet?

View solution in context

5 Replies
Solution
Oxford
Neutron Star
Options
Other Mobile Devices
Have you clicked on "Notification Categories" yet?
FemMorpheus
Constellation
Options
Other Mobile Devices

Apparently I can't be enthusiastic in my response.  But I really, really appreciate you thank you.

0 Likes
Oxford
Neutron Star
Options
Other Mobile Devices
My pleasure...
0 Likes
LongHiker
Legendary Samsung Care Ambassador
Options
Other Mobile Devices

@FemMorpheus Messages is kind of a special case. Messages allows you to set notification sounds on individual conversations.

  1. Open a conversation
  2. Click the 3 dot menu in upper right.
  3. Click on Details
  4. Click on Notifications
  5. Click on Sound and choose the sound you want heard for that conversation. 
KennewickMan
Black Hole
Options
Other Mobile Devices
Tap notification categories. You'll find your answer there for each app.