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Original topic:

Second sim slot issue in galaxy A53 phone

(Topic created: 07-29-2023 09:49 AM)
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Ajay Kumar
Constellation
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Hey team,

I'm using Samsung galaxy A53 from past 6 months and I have a issue that my phone's second sim slot not working. Whenever I restart the phone it'll show two sims and afterwille it shows second sim not working message. So please resolve this problem.

Thank you 

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Samsung_Moderator
Community Manager
Community Manager
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Hi there, welcome to the Community, and thanks for reaching out regarding your second sim slot. Most issues with your SIM card will need to be resolved by your carrier. Before you contact them, there are a couple of things you can try first, like checking the SIM card for damage or swapping it with one from another phone: https://www.samsung.com/us/support/troubleshooting/TSG01201768/

If these troubleshooting steps do not resolve the behavior, it is best to contact your carrier, as they directly manage your sim card(s).

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Other Mobile Devices

Hi there, welcome to the Community, and thanks for reaching out regarding your second sim slot. Most issues with your SIM card will need to be resolved by your carrier. Before you contact them, there are a couple of things you can try first, like checking the SIM card for damage or swapping it with one from another phone: https://www.samsung.com/us/support/troubleshooting/TSG01201768/

If these troubleshooting steps do not resolve the behavior, it is best to contact your carrier, as they directly manage your sim card(s).

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