SiM slot 2 issue on Galaxy A53 after restart

[Ajay Kumar]

Hey team,

I'm using Samsung galaxy A53 from past 6 months and I have a issue that my phone's second sim slot not working. Whenever I restart the phone it'll show two sims and afterwille it shows second sim not working message. So please resolve this problem.

Thank you 

[Samsung_Moderator · Accepted solution]

Hi there, welcome to the Community, and thanks for reaching out regarding your second sim slot. Most issues with your SIM card will need to be resolved by your carrier. Before you contact them, there are a couple of things you can try first, like checking the SIM card for damage or swapping it with one from another phone: https://www.samsung.com/us/support/troubleshooting/TSG01201768/

If these troubleshooting steps do not resolve the behavior, it is best to contact your carrier, as they directly manage your sim card(s).

[Scott Francis]

Was a solution found for this? 
I have this issue and I have done the following things with the same failure every time:
Swapped the sim cards

Replaced Both sim cards with new ones

run each sim card as singular in SIM2 slot

Restarted phone many times

Reset network settings

any more I can do??

[MJun]

Same problem. Solution? 

[Prashanth_Cheepelli]

I am also getting the same problem here; I changed the SIM cards and checked with other phones; those are working. 

I have checked with the Samsung service center, and they said we need to change the motherboard of this phone and it is better to purchase a new one rather than repairing this.

Why is this Samsung playing with us?

[albedo71]

I've the same problem on my A53. Since some time, I cannot work with 2 SIM: I had each SIM on other mobile and they work. I also changed one of the 2 SIM and no result.

Is Samsung really proposing to buy a new mobile? Well, then for me it wont be another Samsung.